Scheduler / Care Coordinator

Position Overview

Join our administrative team as a Scheduler and Care Coordinator. Play a vital role in coordinating care services and ensuring clients receive excellent service.

Key Responsibilities

• Schedule and coordinate caregiver assignments
• Match caregivers with clients based on needs and preferences
• Maintain accurate scheduling records and documentation
• Communicate with caregivers, clients, and families
• Monitor attendance and address scheduling issues
• Coordinate care plan updates and changes
• Provide administrative support to the care team
• Handle phone calls and inquiries professionally

Requirements & Qualifications

• High school diploma or equivalent; Associate degree preferred
• Previous scheduling or coordination experience
• Strong organizational and multitasking skills
• Excellent communication and customer service skills
• Proficiency with computer systems and scheduling software
• Problem-solving abilities and attention to detail
• Professional and empathetic demeanor
• Healthcare or home care experience a plus